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General Medical Services

Coburg Family Medical Centre offers convenient men's and women's health services. We have on-site nurses and after-hours general practitioners available. At our medical centre, we accept NIB, AHM, and Bupa for overseas students and we also accept WorkCover and TAC claims.


Our medical services are available to all our patients Monday to Sunday during our
opening hours. Our cheerful nurses are always there to help our doctors in
triaging, immunisation, minor surgeries and chronic disease management.

At Coburg Family Medical Centre, we believe in preventative health. That is why we offer flu and other vaccinations, child immunisations and full health examinations. We also offer sexual health advice and screenings, and external test companies come to our clinic for heart and hearing checks. 


Services


Our services include:

  • Men and Women's health
  • General practice
  • Occupational health 
  • Minor surgical procedures
  • Palliative care
  • Mental health
  • Paediatrics
  • Family medicine
  • Geriatrics and aged care
  • pre-conception care
  • Infectious disease management
  • Preventative health care  
  • Contraceptive extractions
  • Overseas student health
  • Travel medicine
  • Diabetes management
  • Repeat scripts
  • Test results
  • Home visits
  • Specialist referrals
  • Immunisations
  • Chronic disease management and care planning
  • Cervical Screening and sexual health care
  • Pregnancy tests
  • ECG and Heart checks
  • Mental health care and counselling
  • Home visits
  • Minor surgery (wound repair, suturing, removal of moles and sun spots, liquid nitrogen therapy)
  • Nutritional advice
  • Pre-employment checks
  • Skin checks
  • Treatment of minor trauma and general health checks

Dorevitch Pathology provides blood tests and ECGs, urea breath tests and fungal testing onsite.


The operating hours for Dorevitch are 8:30AM - 8:00PM on weekdays and 9:00AM - 2:00PM on weekends.

Travel Clinic

Start your holiday right with Coburg Family Medical Clinic. Before your next holiday overseas, know what vaccines you and your family need to keep everyone healthy. Meet with our general practitioners to understand what immunisations and medicines are required for your holiday destination. Coburg Family Medical Centre keeps up to date with the latest vaccine for any countries.

We're proud to say that we offer vaccines for purchase. When you visit Coburg Family Medical Centre, one of our on-site nurses will administer them to you and your family. Our nurses are knowledgeable and can answer any questions you have about your health during travel and vaccines. Payments for vaccines can be made at reception.

Immunisations

Childhood immunisations are available free of charge to patients who hold current Medicare cards, Australian citizenship or a permanent visa, however travel vaccines including Yellow Fever vaccine can be purchased from the practice. Influenza & pneumonia vaccines are also available for all patients, and are free of charge for eligible patients.

A list of our vaccine prices and consulting fees for private care is available on request and also displayed in the waiting room.

Specialist Medical Services

Coburg Family Medical Centre provides circumcisions, vasectomies and skin cancer screenings. We have a pathology department and a paediatrician with our clinic to keep you and your family in excellent health. We provide small, in-clinic procedures like minor surgical treatments, such as suturing, emergency care and after-care work. 

Specialist services 

Services offered through Coburg Family Medical Centre include:

  • Minor skin surgery 
  • Circumcision 
  • Paediatric services

Home visits and Telephone Access

Home visits are available for regular patients whose condition prevents them from attending the surgery.

Home visits may be performed by our practice nurse, Diabetes Educator or the locum doctor, in consultation with your regular GP.

GPs are often in consultations with patients, therefore may not be available to take your call immediately.

Your enquiry will be handled by reception or nursing staff in communication with your GP, and will be followed up by the GP if required.

Your call will always be put through to the GP or nurse in an emergency.

Test Results

Test results are reviewed on a daily basis by the practice nurse and depending on the urgency of the result, they are phoned to return to the clinic to see a GP.

We also have a recall and reminder system to notify patients that their results are in and require discussion

Equal Access

Several of our receptionists are bi-lingual.

A telephone interpreting service TIS is also available free of charge for medical consultations, as well as National relay service for hearing impaired patients.

These may need advance bookings, so please advise our reception staff when booking appointments if you need either of these services.

Fees and billing arrangements

Bulk billing is available to all patients who hold a current Medicare card, or students who are members of OSHC Allianz (Worldcare), Medibank, BUPA(HBA), or NIB.

Private fees are payable at the time of consultation by cash or electronic payment. Fees will vary according to length of consultation and services provided.


Privacy Notice

Your Personal Health Information and your Medical Record may be collected, used and disclosed for the following reasons: 

For communicating relevant information with other treating doctors, specialists or allied health professionals.

For follow up reminders or recalls (such as a phone call or letter if the doctor wishes to discuss test results, or to remind you of further care needed).

For National/State registers (e.g. Immunisation data)

For State/Territory reminder systems, (e.g. cervical screening -  reminders or familiar cancer registries).

Accounting / Medicare / Health Insurance procedures

Quality Assurance activities such as accreditation

For disease notification as required by law (e.g. infectious diseases)

For use by all doctors/nurses/allied health professionals in this group practice when consulting with you

For legal related disclosure as required by a court of law (e.g. subpoena, court order, suspected child abuse)

For research purposes (de-identified, meaning you are not able to be identified from the information given)

If you have any concerns or wish to restrict access to your personal health information, please discuss these with your doctor or receptionist.

This practice adheres to principles of the RACGP Handbook for the Management of Health Information in Private Medical Practice and has a written policy, which is available to all patients for inspection.

Your Rights

If you have a complaint, we would like to hear about it.

Please feel free to talk to your doctor or receptionist or complete a complaints form and drop it into the complaints and suggestions box displayed in the reception area.

We take your concerns, suggestions and complaints seriously.


For further information, please contact:


Health Complaints Commissioner

Level 26, 570 Bourke Street

Melbourne   3000

Tel: 1300 582 113 between 9am and 5pm, Monday to Friday

Website: www.hcc.vic.gov.au