Appointments

Please note we cannot always accommodate walk-in due to appointment availability. Please book ONLINE or call ahead of time to avoid disappointment.

Please review our billing policy

We have changed our booking system to HotDoc to improve your online booking experience.

Debit or Credit card details will need to be entered for all telehealth appointments and funds held at the time of booking as we have a new automated payment system.

To make an appointment phone 03 9354 4042 or book online on this page.

Confirmation of all appointments will be needed prior to the appointment via SMS. 

We understand that sometimes you need to reschedule appointments. Therefore, we respectfully request that you provide us with as much notice as possible when cancelling. A minimum 2 hour notice is need for GP appointments. And a minimum of 24 hours notice (cancelling/rescheduling) for allied health or speacialists is necessary to avoid cancellation fees. A last minute cancellation or no show fee of either $50 for allied health or $100 for specialists appointments will be charged otherwise.

Please understand that when you forget, cancel, or change your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and patients on our waiting list miss the opportunity to receive services.

IMPORTANT BILLING INFORMATION

Dear Valued Patients,

Coburg Family Medical Centre is a bulk billing clinic. All patients holding a valid Medicare card will be bulk billed.

However, please note that bulk billing may not apply in certain cases such as iron infusions, minor procedures, and other specific services. Private fees will also apply for specialists, dental services, some allied health appointments, and all other non-GP consultations.

For patients without a valid Medicare card, an out-of-pocket fee will apply for all consultations.

Patients with overseas health insurance must bring their physical insurance card to each appointment. Please note that we only accept Medibank and NIB. Full payment is required on the day of your appointment, payable by EFTPOS. If paying by cash, please provide the exact amount, as we do not keep cash on the premises.

A cancellation fee may apply if you:

  • Fail to attend your appointment, or
  • Cancel within 2 hours of your GP consultation, or
  • Cancel within 24 hours of your specialist/allied health appointment.

We are now able to accommodate walk-in appointments, subject to availability.

The team at Coburg Family Medical Centre sincerely thanks you for your understanding and ongoing support. We value your trust in the services we provide.

Warm regards,
The CFMC Team